EXA 360

The Employee Experience Assessment (EXA) helps organizations to make the best use of the internal skills, knowledge and mindset of their workforce to achieve their strategic goals.

We developed the EXA based on our experience in employee experience, customer experience, strategy consulting, psychology and people management – a 360 degree diagnosis for organizations from the employee's perspective.

In the assessments, we do not use anonymous web-based surveys, but collect the data in personal panels with the workforce. The survey is based on a standardized questionnaire that looks at a total of ten dimensions of the organization, e.g. customer orientation and products, leadership and participation, productivity and processes.

Through subsequent discussions with the interviewees, anonymized original sound bites provide relevant context and an authentic picture of the organization in addition to quantitative results.

The evaluation combines both the qualitative and quantitative results of the interviews. The status quo is mapped in a measurable way and can be used as a baseline for future comparisons.

EXA thus provides a comprehensive assessment of the company's strategy from the employees' perspective. From this, concrete and prioritized recommendations for action are derived, as well as the focused initiation of strategic measures, for example in the context of internationalization, M&A or consolidation.

If desired, we also provide support in implementing the necessary initiatives.

We not only use Employee Experience Assessments with our own clients, but also offer licenses to interested consultants that are looking to use the methodology for their clients as well.

We offer consultants the use of the methodology as well as training for the implementation and evaluation of the assessments.

Included in the license:

• a standardized, certified, quality-controlled methodology based on best practices
• a globally consistent approach, available in different languages
• detailed documentation and report templates
• training for consultants
• licenses available on a project basis for manageable effort and clear cost control

License costs per project:

License costs are based on the size of the project (e.g. one-time implementation of EXA vs. implementation at multiple company sites). Please contact us for a customized offer for your project.